Everything you want to know
before we begin.
Answers to the questions we hear most often — about how we work, what to expect, and what makes Aurum different.
Working with Aurum
Everything you need to know about who we serve, how we work, and what to expect from the planning process.
Schedule a ConsultationAurum Travel serves discerning travelers who value intentional, personalized experiences. We especially welcome Black, LGBTQIA+, and values-driven travelers seeking stylish, safe, and culturally respectful journeys. Our clients value freedom, comfort, and unapologetic self-expression while exploring the world.
We offer travel consulting, itinerary design, full-service booking, and concierge-level support. Every engagement is tailored to the scope and complexity of your trip.
Planning fees are determined by the scope and complexity of your trip. You'll receive a quote after your initial consultation. Pricing depends on the level of service required — from itinerary design to full concierge support.
Yes. Many clients start with a 15-minute consultation. With our itinerary design service, you can self-book using our recommendations — a planning fee applies for the design work.
We carefully select destinations, accommodations, and partners aligned with our values — prioritizing LGBTQIA+ and Black traveler safety, inclusivity, and cultural respect in every recommendation we make.
Our team offers 24/7 emergency assistance for all clients, so you can travel with peace of mind knowing support is just a call away.
We recommend starting your planning at least 3–6 months before your desired travel dates to ensure availability and the best options.
Absolutely. We provide guidance and referrals for travel insurance, and assist with visa documentation when needed.
Fora Travel & Aurum
Aurum operates through Fora Travel, a host agency that powers our booking capabilities and partner relationships. Here's what that means for you.
You still work entirely with Aurum — but thanks to Fora, your trip may include upgrades, room credits, or early check-in benefits at no extra cost.
Possibly. You may notice "Fora Travel" listed on your hotel confirmation emails or trip details. That's because some bookings are processed through Fora's platform. All planning remains directly with Aurum.
Yes. In some cases, Aurum receives a commission from partners through Fora. This does not increase your trip cost and helps us include more value at no extra charge.
Only when needed to complete your booking. Your information is never used for marketing or sold to third parties.